1. Introduction

Welcome to GlowGuide (“GlowGuide”, “we”, “us”, or “our”), a brand operated by Envisage Digital Space. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at glowguidemalaysia.com.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website.

2. Organisation Details

Organisation Name: GlowGuide

Company: Envisage Digital Space

Website: glowguidemalaysia.com

Contact Number: +60 17-423 4319

3. Information We Collect

We collect certain types of information automatically when you visit our website. This is limited to non-personally identifiable data for the purpose of improving our content and user experience.

3.1 Automatically Collected Information

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the page that linked you to our website)
• General geographic region (country or city level only — we do not collect your precise location)
• Device type (desktop, mobile, tablet)

We do not collect your precise GPS or device location. We do not collect payment information, as no transactions are conducted on our website.

3.2 Information You Voluntarily Provide

If you contact us through any contact forms, email, or other communication channels provided on our website, we may collect your name, email address, and the content of your message. This information is used solely to respond to your enquiry.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to help us understand how our content is used. Cookies are small text files stored on your device.

We may use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Used to collect anonymous data about how visitors interact with our website (e.g., via Google Analytics).
• Advertising Cookies: Used by third-party advertising partners such as Google AdSense to deliver relevant advertisements based on your browsing behaviour.
• Preference Cookies: Used to remember your settings and preferences for a better experience.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Services

5.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to monitor and analyse website traffic. Google Analytics collects information such as your IP address, browser type, pages visited, and duration of visit. This data is processed in an anonymised manner and is used solely for improving our website. For more information on how Google uses your data, please visit: https://policies.google.com/privacy.

5.2 Google AdSense

We participate in the Google AdSense programme, which allows Google to display advertisements on our website. Google may use cookies and web beacons to collect data about your visits to this and other websites in order to provide relevant advertisements. You can opt out of personalised advertising by visiting Google’s Ads Settings at https://adssettings.google.com.

5.3 Other Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. How We Use Your Information

We use the information we collect for the following purposes:

• To monitor and analyse website traffic and user behaviour to improve our content
• To display relevant advertisements through Google AdSense
• To respond to enquiries submitted through our contact channels
• To ensure the security and proper functioning of our website
• To comply with applicable legal obligations

 

7. No Payment Information Collected

GlowGuide Malaysia does not collect, process, or store any payment information. No e-commerce or financial transactions are conducted on this website. You will never be asked to enter credit card details, bank account information, or any other payment data on our website.

8. Location Data

We do not collect, request, or track your precise physical location. We do not request access to your device’s GPS or location services. Any geographic information gathered (such as country-level data via Google Analytics) is aggregated and anonymised.

9. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share anonymised, aggregated data with trusted third-party service providers solely for the purpose of operating and improving our website, including:

• Google LLC (Google Analytics and Google AdSense)
• Web hosting and technical service providers

We may also disclose information if required to do so by law or in response to valid legal process.

10. Data Retention

We retain any voluntarily submitted information (such as enquiry messages) only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Analytics data collected via Google Analytics is subject to Google’s own data retention policies.

11. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to withdraw consent for data processing
• The right to opt out of personalised advertising

To exercise any of these rights, please contact us using the details provided in Section 13 below.

12. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Organisation: GlowGuide 

Operated by: Envisage Digital Space

Phone: +60 17-423 4319

Website: glowguidemalaysia.com

Email: glow.guide.2026@gmail.com

Address: 98-2-39A & 39B, Jalan Fettes, Prima Tanjung Business Centre, 10470 Tanjung Tokong, Pulau Pinang, Malaysia

 

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the website following any changes constitutes your acceptance of the updated policy.

 

This Privacy Policy was last updated on 18 May 2026 by Envisage Digital Space for GlowGuide Malaysia.